So today at work, I was by myself. And here’s what happened:
Someone had monitor problems. I switched the monitor and the cables, but I’m convinced he just needed to restart his computer.
The administrative floor had new carpet installed over the weekend. The people who did the work forgot to mention that they unplugged everything on the floor and didn’t bother to plug anything back in. The result is mass confusion. Sure, the county executive staff can perform government work, but plug in a computer or a fax machine? Nope, we don’t know nothin’ ’bout no pluggin’ in stuff.
One of the senior members of the administration complained about his e-mail going slow. Upon further inspection, the computer’s speed quickened after I closed 15 of the 16 copies of Microsoft Outlook he had open.
After plugging a computer into a power outlet, the computer’s power supply goes bye-bye. Resolution is easy enough (switch it out with one that works, user takes minimum downtime while new part is shipped in), but the incident could’ve been avoided had I switched off the power strip before plugging the computer into it.
A user worked at someone else’s desk for the day, but she had no administrative rights and no email setup. This caused for some waiting, but I had to prioritize her (read: put her off till everyone was plugged in.)
Other issues on the administrative floor included printer issues everywhere.
What fun, what fun…